Testimonials for Advanced Cosmetic & Family Dentistry
Lauren Rose
1683899549
The team at Advanced Cosmetic and Family Dentistry was incredibly kind and welcoming. I was able to schedule a next day appointment with ease, and, upon arriving, I found the atmosphere to be calm and reassuring. My appointment itself went wonderfully, and I departed feeling confident in the care I had received!
matt foltz
1682860738
Everyone is outstanding here. They spend time explaining what is going on and best ways to address. Dr Silverman is the absolute best Dentist I have experienced. The office and equipment is the most up to date and modern in the industry. Incredible environment all around.
Doug Hope
1680726649
Dr. Morton has been my dentist for many years and has performed numerous procedures including a quite complicated implant replacement. He surrounds himself with tremendous knowledge, the best equipment and a competent and friendly staff.The office personnel are warm and friendly and make a visit to the dentist something you can look forward to.
Michael Ramer
1679319853
Family has been visiting Dr. Silverman for over 25 years and have never had a bad experience. The care and concern given us has been top notch. The staff is always friendly and professional. Never a long wait, always seen on time with no delays. We can't imagine using any other dental practice. Thank you for taking care of us all these years!
Shelby Kenney
1678895788
I had a wonderful experience at Advanced Cosmetic & Family Dentistry. Dr. Silverman and his staff were communicative and thoughtful. I highly recommend this practice.
Chris Baker
1677073543
Highly Recommend! Upscale clean comfortable facility, super friendly people, state of the art equipment, and excellent results. THE BEST!
Dalila Parker
1673109830
I can see why the review are above 4 stars for this place. I'm glad that I was able to experience friendliness and a professional attitude from everyone here. The front desk personnel, the dental hygienist, and the Dr. himself. 10/10 would recommend to friends and family. This place cares and it shows, which is a true delight. They made the experience of going to the dentist what it SHOULD be. Thank you, team!
Hope Martin
1670606190
I have high anxiety when it comes to dentistry and avoided it like the plague. I have never had a better experience at any medical office. Staff was so kind and the dentists were not judging or lecturing!
Carie Oliver
1668043660
Dr. Silverman and team are absolutely remarkable. My experience was exceptional. We worked together to achieve my perfect smile, the communication and time spent with me was comforting. I always felt like the only patient around, never rushed and my input was important throughout the process. I would highly recommend Advanced Cosmetic & Family Dentistry and Dr. Silverman! Stellar Work!
Shawn Cho
1667512261
I always enjoy Dr. Brett Silverman and his entire staff. Super proffessional and very comforting at the same time. He weaves together knowledge of his practice and relationships with his patients on all levels of their journey, beautifully. I have never felt so safe, comfortable, encouraged and informed in all my dental experiences as I have at Advanced Cosmetic and Family Dentistry. Thank you for all that you do!
Rebecca Thompson
1663169965
Very helpful. Genuine desire to diagnose the problem. I felt like a patient not a customer.
Tara Robinson
1662514706
Dr. Brett Silverman hands down is my all-time favorite dentist! And trust me, from years of grinding my teeth I've seen a few dentists in my lifetime for root canals and crowns. Not only does he deliver the best results, he is truly compassionate, gentle and honest! I highly recommend him and his team without hesitation.
Evelyn Lewis-Wilson
1659619830
From the moment you enter this beautiful office, you are received with open arms. Best dental experience I have ever had.
Donna
1659563547
I had the best overall experience ever!I highly recommend them.
Rivka Deray
1657906498
I had the pleasure of being here this morning, and what a wonderful experience, starting from when I walked in and was greeted by Ashley Gonzales! Dr. Silverman is fantastic: He carefully explained everything to me to make sure I could understand and his assistant Alex Lyttle made sure I was comfortable the whole time and gave me a tour of the office so I knew where everything was. Once the consult was complete, they fit me in with the hygienist--Jennifer Burke--right there on the spot. She also made sure I was comfortable and carefully explained everything she was doing so I understood, and advised me on how to improve my routine to get even better results, sending me home with the products she recommended. And there was a TV on the ceiling to keep me entertained while she worked! I can't say enough good things about the experience--I walked out feeling great!
Mark Davidson
1657721325
JaSha’ does such a great job. She is always pleasant and explains everything so well. Great job as always.
927 Ent
1652482151
Love coming here the vibe is very chill, and everyone is super helpful. Binish and Ashley are definitely my favorite, they make my experience what it is. Definitely recommend.
Ricky Kalmon
1652272015
Absolutely the best customer service! Attention to detail is the rule with Dr. Silverman and his team. Thank you!
T
1650731126
My name is Sean and I have been a patient at Dr. Silverman’ a office for years. I have always loved going to the dentist because of Dr. Silverman and his staff. Diana cleans my teeth and she is the best hygienist I have ever had. She is thorough, kind, and cleans my teeth to perfection. Liz has helped me out over the years with billing, and is always looking at ways to save me money through insurance. Dr. Silverman is the man! Caught HPV on my uvula years ago, and may have saved me from potential cancer in the future. I will never forget how much it meant to me, for him to find it. I love this practice and highly recommend it to anyone who lives in the Atlanta metro area!!
Rocky Oliver
1649944000
I recently had new dentures made for my implants at Advanced Cosmetic & Family Dentistry, and I must say they are the best dentures I've ever had. The quality is outstanding, I don't feel like I have a "hockey puck" in my mouth anymore, and they look completely natural. Dr. Katie and the rest of the staff go out of their way to keep you informed during the entire process, make you feel comfortable, and ensure that you look your absolute best when you leave. They also take time with their patients, getting to know what you want, what your fears and concerns are, etc. and then professionally address them. I cannot recommend them enough.
Dianna Driscoll
1649934728
The best of the best!
Ashley Marie
1649875401
Dr. Silverman and staff is amazing from the front desk to the assistance to the hygienist everything was amazing it really is a high class experience and I am so honored that I get to take care of my oral health at this practice if I could give it a 10 star I would!! 🙂
Angela Castonzo-Scully
1649364744
I would give SIX STARS if I could. The office is kind, patient and knowledgeable. I had a list of work that needed to be done. Dr. Silverman and his team, from front office staff, assistants & hygienists were 💯 professional, reassuring and forthright. The quality and care you will receive at this dental practice cannot be matched. Thank you for treating me like family.
Crystal Stanley
1647923973
I was truly impressed with the hospitality that was given from the doctors and staff. The wait was pleasant not long at all and it was really pleasant. Being serviced by individuals who are truly passionate about their career, brought lots of comfort and gave me confidence in knowing my journey to an enhanced smile is something I can look forward to. Spotlight on Jennifer, thank you for blanket.
Sherri Stewart
1645655851
Always amazed at how hi-tech, yet how personable everyone is at Advanced Cosmetic & Family Dentistry. Usually we drive up every six-months from Florida for our semi-annual checkup, but this time both my son and I required additional procedures. And both Dr. Silverman and Dr. Morton made it easy. I highly recommend this office. It's worth the drive.
kirk urrea
1645538131
Knowledgeable, professional and friendly, Dr. Silverman and his staff are simply The Best!
Ty
1645204966
My experience was great! Everyone was so nice and helpful. The tech was amazing! Everyone really made sure I was comfortable during my whole experience starting with walking in the door.
Kelly Hutto
1645134942
Great office located in Alpharetta. I was very nervous about going to the dentist after a few years of not going. I have extreme anxiety when it comes to dental visits. The front desk staff makes you feel right at home immediately when you walk in the door. They gave me a tour of the office, introducing me to everyone so I would feel comfortable. Everything was super clean and modern. They were on time and it was an extremely professionally run office. All the people here were very gentle and kind to me. Ja'Sha did a great job with my cleaning. She was gentle and kept checking on me to make sure I was comfortable. She explained very well what was going on, made sure I was comfortable at all times, and did not pass any judgement. Professional, courteous, and friendly staff made me feel like family… would highly recommend to anyone!!! Special thanks to Dr. Silverman for making me feel at ease and even offering a big hug at the end reassuring me that he would take care of my dental needs with care and compassion.
Avrielle Ragghianti
1644348489
Very few of us like going to the dentist. These people are the BEST from start to finish. I have always been one to have major anxiety before, during, and after my dentist appointment. I have NEVER felt so comfortable and at ease before, during, and after my dentist appointment. I HIGHLY recommend this practice to everyone. The BEST of the BEST
Derrick Tennant
1643698490
This place is awesome! Literally everybody there goes above and beyond to give you a true VIP experience. Seriously, II actually LIKE going to the dentist : ). A++
Brooke LeVine
1641573505
I had a great experience at Advanced Cosmetic & Family Dentistry. Everyone was very friendly, professional and provided excellent dental care. My dental hygienist, Jennifer, provided me with great care, cleaning & conversation! Dr. Morton is very kind and walked me through my care and provided me with great information, options and plan of care for the future. Thankful I found a great dentist!
Stephanie Nolden
1639145417
I visit this location for a consultation and let me tell you, the staff was amazing! Everyone is so friendly, when you walk into the office you can feel the positive attitudes. Dr. Silverman was just as great! I will definitely refer this office to others.
Allison Cuzman
1631126605
Dr Plaisance is amazing!!! Went for a second opinion today as a new patient due to being pushed around from my previous dentist from having a unique case. She’s very knowledgeable, makes you feel so comfortable and focuses on your main problem. Staff are very friendly and great customer service. Definitely will refer others to their practice. Thank you for helping me find answers and pointing me in the right direction.~Allison Cordos
Professora
1629980574
I had my semi-annual hygiene appointment yesterday and was very pleased. JaShea was thorough and gentle. She gave me frequent breaks, so as not to aggravate my TMJ issues, and made sure to clean all the nooks and crannies among my crooked lower teeth. JaShea is a true professional and I highly recommend her.
Jennifer Jackwak
1629450968
From the moment I walked in the door! This place is A CLASS ACT! Everyone was friendly, professional and helpful. I immediately told my neighbor about Dr. Silverman and how impressed I was and am. They just moved here from California and asked me for a dental referral. Hands down.. great! Great ! Choice for your dental needs. 😀
Tracy Lee (LeeDog)
1629160378
I have never been shown such amazing care within a dental office. Dr. Silverman and his staff give excellent customer care and satisfaction. Everyone is so friendly and willing to go the extra mile to ensure you have excellent dental health. My entire family comes to their office. I recommend them as often as I can.
Bridget Gray
1629158604
I have been a patient of this practice for over 20 years. I can honestly say that I absolutely LOVE my dentist! Dr. Silverman and Dr. Plaisance explain in detail everything that needs to be done when you need a specific procedure. They are always available to answer any questions that you have, and they go above and beyond to make sure that you are comfortable during your visits! If you are looking for a dental practice that will take the fear away of visiting the dentist, this is the practice for you as well!
Sally van der Riet
1623175114
Dr Silverman is an outstanding dentist! The first time I saw him, I arrived with a painful crown and I feared the worst. He was reassuring and very professional. He listened patiently as I expressed all my concerns. He gave me options and laid out a good action plan moving forward. It is refreshing to find a dentist who really listens to his patients! His staff are friendly and helpful and also thorough and efficient in what they do. I can highly recommend this great practice!
KIMBERLY MCCANN
1622730087
Dr. Katie was so patient and kind. I'm dental phobic and I left there feeling completely comfortable. I would highly recommend this office to anyone! If you have anything holding you back from going to the dentist (I know I certainly have) put it to the side. You will walk out of there with a whole new take on going to the dentist.
Karen Chung
1622727438
Office is clean bright... follows all Covid protocols. Staff is friendly, on-time, very efficient and informative. Always feel great after my appointment.
Peter Furtak
1617228963
Not that they need it, but "THANK YOU" Dr. Morton and team. You guys gave me a good experience and I wish the best for you all.
Aurelia Meloni-Ehrig
1616337942
I was very pleased by the professionalism and the care that Dr. Morton and his team provided to me on my first visit. Dr. Morton spent an extensive amount of time explaining to me what to do to improve my condition. I have to say that I try as much as I can to avoid going to see a dentist, but Dr. Morton and his team made me feel comfortable to be there. I have already set up a second visit and I looking forwards to it.
Victoria Kirkland
1613844968
I am a in love with Advanced Cosmetic and family. My appointment was the easiest, most smoothest transition. If superb and quality customer service had a face, it would certainly be Binish. This Dentist office is top tier. I’m talking luxury at its finest. From the office, to the staff, and even the Comfort menu! I am so excited to be creating memories here and super excited for my new smile :). I highly recommend them!
Evelyn Davis
1613399951
From the time of check in at the front desk to my exit, the entire staff was so pleasant. They all greeted and communicated like a staff that loves what they do. During this pandemic I was super nervous about going to the dentist and I was happy to see all of the precautions in place. Dr Silverman himself lead by example. I have been inconsistent with my dental care and felt a little guilty. Dr Silverman was compassionate while educating me on next steps. I know it’s been awhile but I can promise, this was the best experience I have ever had thus far. Now for the routine work ahead, and my journey continues but if my introduction was any indication of how the future visits will be, I’m extremely optimistic.
rosemary rabago
1612325016
Amazing Customer Service! Everyone was so pleasant, when I walked in Binish greeted me with a big smile and was so professional and answered all my questions. I had braces about 10 years ago and I had glue left on my teeth. I’ve been to several dentist and they were not able to take it off. I hated the way my teeth looked until I came here. Dianna, Dr. Katie, and Dr. Silverman all helped to bring back my beautiful smile. I can not thank them enough. I will definitely be back 💕
Buckeye DownSouth
1612050517
As always, Dr. Silverman and his entire team exceed all expectations. As someone who has been in lifelong fear of dentists, I've finally found a place I'm comfortable and in good hands. Highly recommend.
Lisa Copeland
1608565973
Love this place. The staff there are so sweet. I felt so welcome by Britney(hope the spelling is correct). They have one thing I never had in dentist's office- hand wax. Dip your hands 3 times in the hand wax, put the warm glove on to keep them warm. I never think teeth cleaning is a pleasant thing. Thanks Chris, and he also did good job for cleaning. Dr. Morton is so patient. He makes you feel you can talk to him forever(hope you can tell it's a joke).Anyway, it's a great place.
Michelle Wang
1608049949
I use to go to a franchised dentist a few years back and it made me dread going to the dentist every time because of how much pain I was always in when I went in for periodontal treatment. My husband always had such good things to say about his dentist (Mint 32) so I switched over and am so happy I did. Dr.Morton and his staff are so welcoming and attentive to my needs. Their facility is super clean. I have gone to Mint 32 twice during the pandemic and they take extra measures to keep their patient safe. Temperature, blood pressure, and heart rate checked at the door. I highly recommend Mint 32.
Ricky Le
1606098826
I cannot recommend ACFD enough! I went here for my wisdom teeth extraction and to get a night guard and have been very satisfied with my experience here! Dr. Katie and Dr. Silverman are very skillful, and I always felt like I was in good hands throughout the whole process. The office and staff here have also been taking COVID safety precautions very seriously, which kept everything very clean and safe for me and other patients. Thank you all so much!!
KASH
1605541660
By far the most friendliest practice I have ever been too. The staff is warm, welcoming and makes you feel super comfortable. Beenish is a super star there, she will make sure all your questions are answered and that you completely understand the treatment plan. Will be recommending this place to family and friends.
Thuy Le
1605197454
Love Dr. Morton and his staff!
Marissa Mercado
1605142381
THE BEST DENTIST OFFICE IVE EVER EXPERIENCED. It had been a loooooong time since my last dental appt. Not only were they able to squeeze me into an appointment and stayed late for me because I forgot to confirm my appointment, I was met with THE FRIENDLIEST STAFF. EVERY single employee took the time to get to know me and inquire about my personal dental desires and wants. I experienced my first hand paraffin wax treatment while getting my teeth cleaned. A dream right? Although they were staying late for me they still took the time to explain to me the best affordable products to use and included a gift baggie. Seriously, THE BEST STAFF. I will only exclusively go to them moving forward and can’t sing their praises enough!!!!! 🙂
Laila Merchant
1604354154
Amazing staff! Experienced group of practice. No waiting time. Got VIP treatment. Definitely recommended 👌
Marither Won
1604086912
Wonderful experience at Mint22. The staff and Dr. Morton were welcoming, efficient, proactive with my treatment and thorough. They have great technology that includes 3D imaging. The office is well appointed and luxurious. I would highly recommend this practice and Dr. Morton to friends and family.
Gary Anthony Rae
1603851307
Okay...so...it's been YEARS since I've been to a dentist. More years than I could ever admit in writing. And DEFINITELY more years than I could ever admit in writing on the internet. And the reason is the same as it is for many others. I hate going to the dentist!! I want to use the word "terrified"...But here's the truth: Advanced Cosmetic & Family Dentistry is just the best Dentist Office in the state of Georgia and beyond!!! I honestly am no longer scared to go to the dentist!! I can't say enough good things about Dr. Plaisance, Dr. Silverman, Krysten, Tiara, Liz, Taylor, and (I wish I knew everyone's name) the ENTIRE STAFF are just amazing!!! They are safe and careful with Covid precautions. But even more importantly to me, they are all so caring, patient, understanding, and went out of their way to make sure I was comfortable at all times. They truly are wonderful people and they do incredible work! You really couldn't find a better dentist or dental care than you'll find at Advanced Cosmetic & Family Dentistry!! Thank you for being as phenomenal as you are!!
Andy Miller MS RD
1603293174
Wonderful experience. The front desk staff was very kind and professional, the hygienist was gentle but thorough and Dr. Katie was super knowledgeable and did a great job. Best experience I have had at a dental office in years.
mashay curtis
1602717905
I'm not sure where to start.. We'll let's start w the first contact, Chelsea and Ms. Monique, "Superstars"! Monique is the creme da la creme for office management, she is very patient when you're asking questions and she explains billing in a way that's UNDERSTANDABLE which is a lost service so she sets the tone for a smooth visit, THANK YOU Ms. Monique! Chelsea, you made getting registered so easy and your are a delightful person, thank you for doing my x-rays and explaining the process!! You made me feel so comfortable... now for..My hygienist CHRIS... OMG words cannot convey how kind, charismatic, and professional he is! Chris made my deep cleaning so "pain free" that I was able to get the 2nd part done in less than a week! And get this.. a complimentary "paraffin hand treatment, water to drink IN A GLASS, not a bottle!, CHRIS, CHRIS, CHRIS.. Thank you!!!Last but not least, Dr. Morton! Easy on the eyes (super important), very comforting and doesn't mind a lot of questions and I never felt like I was being rushed out or like I was imposing on his time; Dr. Morton provided knowledge for a lay person's point of view, thank you!Dr. Morton, I appreciate you and your humor, it made my visit so much better.Now... the decor... ladies, ladies, ladies (and gents, I guess) 👏 WOW , its absolutely 💯 from front to back, I felt like I was a pampered princess 👸 in a dental castle! Well done, it's GORGEOUS AND MODERN w class!Thanks for the "beauty bag" on visit one and two! Such a classy, professional, and accommodating team! See you in Jan!MaShay & Peyton Manning Jr.( the maltipoo boy)
LeeAnn Johansen
1600778259
Amazing customer service, the staff is super friendly and knowledgeable, the doctors were very kind and professional, all around a great experience! I absolutely hate going to the dentist, have crazy anxiety about it every time. But I can honestly say I won't be afraid to come back here, they are GREAT! Highly recommended!!
Sage Gerard
1598025705
Let me agree with everyone by saying that Dr. Morton and his team are AWESOME. They are friendly, professional, and remember your name. I've been coming here for 4 years.I had one billing hiccup: At my last visit I told the front desk that I was uninsured and needed to self-pay. A few days after my routine cleaning, I got a call from them saying that I needed to pay again because they tried to submit to insurance anyway. The amount was far more than I expected to pay, but I paid it.I felt discouraged then because I think the woman who called me was the same person I told I was uninsured. She heard me then, acknowledged it, and charged me on-site. I thought I paid my balance in full. When I got the call, I didn't know if what I was told to pay reflected a fair market rate (If I recall, some medical practices up the amount they send to insurance so that they can get a bigger payout, and you get the difference between what they paid and the inflated claim amount. I don't know if that's what they did, but I can tell you the number really stung).Again, I hope this was a one time thing since I love this place. But the price I paid for a routine service combined with how I came to owe it shocked me enough to consider a different practice for a moment.If you have good insurance, don't let this review deter you. Go here. It's great. If you don't have insurance, then make EXTRA SURE they know that and ask them explicitly if your balance is going to be zero when and after you walk out the door.
James Parham
1597673700
This was my first appointment at Advanced Cosmetic and Family Dentistry...let me begin by saying how nervous I am usually going to the dentist. Today I did not have that feeling..starting with the front office staff who made me feel very comfortable..the hygienist.Diana was very professional and was ever concerned if I had any discomfort...but I didn’t. Dr Katie Plaisance examined not only my teeth but checked my mouth for any abnormalities. She was professional and thorough. What a great experience for me!! Oh and did I mention a tv on the wall and on the ceiling. I got to watch my favorite HGTV program during the entire “ teeth cleaning”.Ann
Tina Graeber
1596747940
Wonderful caring staff. They really care for you especially myself with high anxiety and fear of the dentist. I would recommend this dentist to anyone that needs a good dentist .
Suzanne Parham
1596034672
This chicken enjoyed going to the dentist! 😉 As a new patient, I was pleased to see all of the safety precautions taken throughout my visit. Temperature check in the parking lot prior to going into the office, taken directly to the room where my cleaning would be performed (no patients wait in the lobby), and face shields and face masks worn by the staff. Mary did a great job cleaning my teeth and Dr. Katie was gentle and thorough! I can actually say that I'm looking forward to going back to the dentist! Highly recommend!
jeremy kendrick
1594906179
Amazing Place! Always on time, always the best treatment. The hygienist are sweet and very gentle. Dr Silverman is extremely knowledgeable in his field of cosmetic dentistry. They have all the new tools to make your dental experience a dream. Love Them!!
Megan Foltz
1594472153
Love this place! The staff are all so friendly and Dr. Silverman cares so genuinely about every patient. They office is always timely and super clean whenever I go. Choose ACFD for your dentist & other cosmetic needs!
Janette Davis
1591917004
Dr Silverman and his staff are wonderful. They have taken all the necessary precautions to protect against covid exposure and have made it all feel easy. It was a great experience all around!
Lauren Bober
1591875596
Great experience. My daughter was scared because she needed a cavity filled and Dr Silverman and his staff went above and beyond to make her feel comfortable. She left happy and has no fear of the dentist now. Highly recommend!
Kimmie Q
1590756686
So happy with the entire team! Very kind and knowledgeable
Deborah Pennington
1586391774
Dr. Silverman and his staff go out of their way to make sure you feel comfortable and have the opportunity to ask questions about your treatment plan. I feel blessed to be a patient there.
Kathy Dolan
1582635644
Dr Silverman and his staff are AMAZING! My son has a complicated case and we never felt rushed on our visit. Finally have answers and looking forward to working with everyone in the practice!
Stephanie Butler
1582043292
Dr.Morton is a wonderful dentist with a awesome personality and has a great bedside mannerisms. I truly do not like going to the dentist , “but” coming into see Dr Morton is no problem. Also as for the front office staff, Monique is a great resource of info and everyone is always polite and helpful. Continue doing what you’re doing and have a blessed day,😊
Meghen Demons
1581697453
Mint 32 provides a luxury dental experience that is unmatched. I will always choose Mint 32 for my family.
Sherry Rickard
1581639124
Again, Dr. Morton and his staff to the rescue. I was in so much pain. I thought I would need several extractions, but Dr. Morton determined I might have a small abscess. A couple of prescriptions and I'm doing well. Thanks Mint 32 Dentistry for fitting me in between other patients and helping me so quickly.
Sherry Rickard
1581564488
6 crowns in 2.5 hours! NO PAIN! By the time I was settling my account, the numbness was wearing off. Dr. Morton and his staff provide excellent customer service while performing the dreaded but necessary dental work. At Mint 32 Dentistry, you receive exceptional dentistry and professionalism in a calming, spa like environment. Dr Morton is gentle and caring while providing precision and skill. WOW! LOVE this dental practice!!!
Tee Lanier
1654172555
Nice Ambience, Nice Staff, Not So Great Experience With Their Services.I came here specifically for cosmetic work, because they are an out of network provider for regular dental services. The office is so nice they have TVs above your head, for patients to watch as they are being serviced.Dentist is super nice and down to earth. Banish the lady over the financial paperwork is super sweet and helpful as well. The hygienist (I can’t remember her name at the moment but she’s an OG in the dental industry) was very thorough and insightful.Issues & Concerns: I provided them with my insurance information in advance and they told me they verified my coverage prior to my arrival. I spoke to Ashley up front when she called and confirmed with me days before my confirmed appointment. I even asked the hygienist, I said no x-rays if it’s not covered by my insurance, I literally said that shameless and all because it’s AN OVERLY PRICED DENTAL OFFICE and I knew that from the cosmetic work I had done.Nevertheless, I received a $300 bill in the mail recently? For what? You guessed it …X-Rays even though I specifically told the hygienist I didn’t want them “if I had to pay out of pocket cost for them”. They weren’t required as I already had my x-rays sent over from a different dentist. They still insisted they couldn’t “see” and needed additional X-rays. I stopped her and said “if my insurance didn’t cover it, I can’t get any” she assured me they wouldn’t charge me for it. NOT TRUE. My dental bill says otherwise. Why lie?Cosmetic Work: I came here in May 2021 to get cosmetic work done, when I say this work cost me almost $700 and the doctor had to continuously repair it because it wasn’t done properly. The last time I came in, as the dentist instructed (the third time for the repair and once for cleaning so they could repair) do you know they tried to charge me another $700? I didn’t get anything repaired, it was a total waste of time and money. I could’ve gotten my teeth cleaned in network or found a different dentist altogether(which I eventually did).Prior to that I was told they would give me a discount off the $700, if I did promotional work for them? An interesting part was they did try to gaslight me into believing the repair wasn’t on them. When it’s obviously on them. If you pay $700 for something you don’t expect to have to keep going back and forth to get it fixed ( your teeth, your car, etc.)Needless to say I went to a different dentist in a different county (reach out for info) who repaired it and I only had to pay $200. I haven’t had any issues and I haven’t had to go back again and again. Lesson learned.Overall you’re paying for the TV’s over your head if you ask me? The staff is super nice but will try to gaslight you (it didn’t sit right with me), and they don’t listen when you say make sure the insurance covers it. They just do the work regardless and expect their money later. 2.5/5 stars for great customer service and a fancy office.
Alexandra Laurell
1625026967
Doctor and staff are great. However be cautious with the financial department. I was given a rate prior by a employee there; had the work done, then bam literally charged me double! I told the office manager Liz ; she gave me her word she would honor a previous quote adjusted the charges; she LIED to my face; when I got a statement in the mail with the charges for a different amount; now have a outstanding balance.
Maya Barbz
1602295158
The staff were really welcoming and the dentist was nice and very thorough. Thats why I gave it two stars vs one. HOWEVER, when I called them to make my FIRST appointment and they asked who my insurance provider was when I told them they never explained my provider was out of network, they were just like "Yep we take it." Most offices would give that courtesy of explaining that. Now I have a $200 bill for just a cleaning! Also like the other person mentioned they will just say "We're going to finish you off with fluoride..." my old dentist and his team always told me how much of an additional cost it would be and ASKED ME if I wanted it or not. Thanks to the previous reviewer I was smart enough to say "No thanks!" I just feel like these people just want your money and are NOT upfront about any hidden cost or fees. Just sucks because I will never trust them or go back again.
Lady Lavant
1681410493
Go to Marietta Smiles they are just as nice and a whole lot cheaper. You’re paying for the tv above your head, whether you know it or not. Out of network with most insurance providers and costly.
Carrie Rutledge
1679951617
They say they take your insurance, but are out of network for all insurances, so they can charge very high prices. They don’t let you know this upfront though. Cleanings are crazy expensive and they slap you with a super high bill at the end of it all. The staff is rude, and they lie about being in network to get you in the door. Stay away
Chelsie Butler
1665587376
No ma'am. I would not go back here. I was unable to get the X-rays from my previous dentist - not for lack of trying multiple times. This office knew that ahead of time, but when I got there, they made me feel like I was lying or incompetent about not being able to get the X-rays - even when they called the previous office themselves and received the same answer. The dentist I saw seemed to begrudge me not wanting to pay out of pocket for another set of X-rays in one year, which is not covered by insurance, and continued to ask me questions about grinding my teeth while sleeping and migraines, which I do not do or have. He made me feel pretty helpless during our exam, and he was condescending. Super fun attributes for a medical professional. They also wanted to replace a former filling that didn't really need to be replaced now - just at some point. They take most insurance but are not covered in any network, so there will be charges for their services.
Mary Linda
1645117594
The teeth cleaning was great. And it's been a while since I had my teeth cleaned due to covid. I also have an app that records my phone conversations. So I was pretty sure the front desk admin didn't tell me they were OUT OF NETWORK. I listened to the phone recording and sure enough that was the case Heads up people. They usually are out of network for most insurance companies- their words not mine. They didn't tell me they were not in network when I confirmed with them that I had Delta dental. I wasn't told until AFTER I got serviced that they were out of network. Honestly I forgot about all of these medical terms since it's been a while. Now I have to pay the full amount. I thought that we could find a middle ground where I can just give them the check delta gave me but they wouldn't work with me AT ALL. So I have to now pay the full $550 for the service. Yep....
Becka Hayes
1644853980
Be EXTREMELY careful coming here. The front desk coordinator will not alert you about the fact that they are OUT OF NETWORK with EVERY insurance. They lied to me by telling me they accepted one of my insurances. I should not have to pay out of pocket when I am supposed to be covered at 100% for preventive care two times in a calendar year. They are NOT in network with any insurance. I used to work as a front desk coordinator for a dental office. It is a complete malpractice to not let the patients know when they are not in network with the doctor's office. When I told the front of office about this, they said, "Our dentistry does not want to be controlled by what insurance allows and does not allow. We want to give you the best care no matter what." This is absolutely ridiculous. The doctor and hygienists are losing valuable clientele because they are not putting others' financial standing into consideration.
rakesh reddy
1634744360
They forced me for deep cleaning because my insurance was about to end in couple of days. They asked me to pay 20 or 30% of the bill from my pocket and I did. Later they send me the bill saying you’re insurance dint cover the money and you have to pay everything. Manager calls me today and I was like I am not happy with the service & I am gonna write a review and she was like you do whatever you wanna do and I will do whatever I can do.I told them On the same day of my visit, please make sure my insurance covers it otherwise I will do it later. They just promised me that my insurance covers.The whole staff deserves negative rating except the lady who did deep cleaning to me.I don’t recommend this dental clinic to anyone.
Kiran Shiva
1611669233
I don't recommend to this dentist office.. concern on the billing department first they will say everything (totally) will be covered by insurance and later will get a bill from them and asking to pay the amount. Don't recommend
Candice Royal
1599363925
It honestly feels like a car dealership tbh, also, if you're 18 and older and you come here they're gonna push flouride on you without telling you that you have to pay for it, he goes "I'm gonna put flouride on your teeth" to make it sound like nothing, I get to the counter, and I had to pay $74 for flouride I felt like I couldn't refuse, I guess that's how they make their income🙄they did it to me twice, so not going to be coming back.Update: it doesn't cost $70 for a teeth cleaning that's covered by insurance 🤷🏽♀️
